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About Us


Our Contact Information By email: customerservice@dormguru.com By standard mail: DormGuru.com P.O. Box 495 Moorpark, CA 93020

About Us
  • Welcome to DormGuru.com! The only place for the coolest dorm, apartment, or singles pad gear on earth! If there is anything we donít have that you want, let us know and we will find it! And give you 10% off the sale price as a thank you for coming to us!
  • Our Contact Information
  • By email: customerservice@dormguru.com By standard mail: DormGuru.com P.O. Box 495 Moorpark, CA 93020
  • Shipping Information:
  • All items differ in shipping times as some larger items take longer to process with shippers. Orders are generally filled and shipped within two (2) to five (5) days. Some orders can take up to five (5) days or longer to ship. If an order is expected to take longer than five (5) days to ship we will attempt to notify you via email. If an item is not in stock at the time of purchase we will notify you and give you a refund.
  • Refunds & Returns:
  • Refunds & returns are not excepted, except in the case of defects for the first seven (7) days, or unless stated in the manufacturer's warranty. This manufacturer's warranty would be included in the item description. In all refunds and returns, except in the case of defects, return shipping costs shall be your expense. If a product has a manufacturerís warranty that extends beyond seven (7) days, the manufacturer must be contacted directly after the seven (7) day period. All items must be returned with all of the original components and all in good condition, with the exception of the defective part.
  • Cancellations:
  • A cancellation request can be submitted at any time via email by sending your name, phone number, mailing address, order number, and order total to cancellation@dormguru.com. Because some orders are packaged and sent same day, some orders cannot be cancelled. Orders that have already been sent fall under refunds & returns. If the order has not been sent, your order will be cancelled and no cancellation fee will apply.
  • Frequently Asked Questions:
  • At DormGuru.com we have come to learn that almost every question is unique. If you have a question please email us at customerservice@dormguru.com. We will usually answer your question within twelve (12) hours and, if asked during regular business hours, it is usually answered within the hour. Please donít hold back, ask away!