Welcome to DormGuru.com! The only place for the coolest dorm, apartment, or singles pad gear on earth! If there is anything we donít have that you want, let us know and we will find it! And give you 10% off the sale price as a thank you for coming to us!
Our Contact Information
By standard mail:
P.O. Box 495
Moorpark, CA 93020
All items differ in shipping times as some larger items take longer to process with shippers. Orders are generally filled and shipped within two (2) to five (5) days. Some orders can take up to five (5) days to ship. If an order is expected to take longer than five (5) days to ship we will attempt to notify you via email. If an item is not in stock at the time of purchase we will notify you and give you the option of going elsewhere.
Refunds & Returns
Refunds and returns are excepted within fourteen (14) days for valid reasons when the merchandise is in its original packaging and remains saleable. In all refunds and returns, return shipping costs shall be your expense. After fourteen (14) days, and up to ninety (90) days, items can only be returned in the case of Manufacturerís defects, or defects in workmanship. After ninety (90) days items cannot be returned for any reason. All items must be returned with all of the original components and all in good condition.
A cancellation request can be submitted at any time via email by sending your name, phone number, mailing address, order number, and order total to email@example.com. Because some orders are packaged and sent same day, some orders cannot be cancelled. Orders that have already been sent fall under refunds & returns. If the order has not been sent, your order will be cancelled and no cancellation fee will apply.
Frequently Asked Questions
At DormGuru.com we have come to learn that almost every question is unique. If you have a question please email us at firstname.lastname@example.org. We will usually answer your question within twelve (12) hours and if asked during regular business hours it is usually answered within the hour. Please donít hold back, ask away!